It may live on in the US app stores
Microsoft has revealed that it’s planning to kill off its Cortana app for iOS and Android in January. The software maker has posted a new support article for Cortana users in the UK, Canada, and Australia that reveals Cortana for iOS and Android is disappearing in at least those markets. “To make your personal digital assistant as helpful as possible, we’re integrating Cortana into your Microsoft 365 productivity apps,” reads a support note in the UK. “As part of this evolution, on January 31st, 2020, we’re ending support for the Cortana app on Android and iOS in your market.”
It’s not clear if the Cortana for iOS and Android app will continue to operate in the US after January 31st, and we’ve reached out to Microsoft for clarification as there’s no such support article on Microsoft’s US site. The full support note also reveals that Cortana will be disappearing from Microsoft’s Android Launcher app after January 31st in the UK, Canada, and Australia.
Microsoft’s Cortana app is also used to configure settings and update the firmware for devices like the company’s Surface Headphones. Microsoft has not mentioned how Surface Headphones owners in the UK and elsewhere will continue to get access to these features.
Microsoft originally launched Cortana for iOS and Android back in December 2015, and it was originally designed to connect Windows 10 PCs and mobile phones. Despite a big redesign, Microsoft has failed to compete with other digital assistants on phone and elsewhere. Microsoft CEO Satya Nadella revealed earlier this year that the company no longer sees Cortana as a competitor to Alexa and Google Assistant.
Microsoft is now focused on integrating Cortana into more business-focused parts of Microsoft 365. Cortana is also being integrated directly into Outlook for iOS and Android so it can read emails aloud on the go.
Here’s the full support note from Microsoft’s UK site: